Refund policy

If Sleuth isn’t right for you, you can get a full refund within 14 days of buying it. No questions asked.

How to ask

• Email support@getsleuth.app from the address you bought with, and include your order number.

What happens next

• We refund the full amount through Dodo Payments, our merchant of record, to your original payment method. How long it takes to show depends on your bank or card provider.
• Your license is deactivated. Sleuth goes back to the free plan, so browsing, the Timeline, search by name and every Undo and Put back keep working.

After 14 days

After 14 days, purchases are final, except where the law requires otherwise.

The launch offer

The Share Sleuth, get it free offer is separate: it refunds your purchase when a post about Sleuth reaches the view count on that page, and you keep Sleuth. It has its own rules.